To resolve the issue with updating to Windows 8.1, follow these steps:
Step 1:
Enable the Built-in Administrator account.
a) Press Windows and x key together on your desktop screen.
b) Click on Command Prompt (admin).
c) Type: net user administrator /active: yes
b) Click on Command Prompt (admin).
c) Type: net user administrator /active: yes
Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.
Step 2:
After enabling Built-in admin account, refer to the article to update to Windows 8.1 operating system:
Update to Windows 8.1 from Windows 8
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